Trick: How to Load the Old United.com (Better for Award Searching)

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Update 2/12/16: United brought back the nonstop calendar. The single column for Saver and Standard economy space remains.

I covered two months ago why the new united.com stinks for award searching. My biggest complaint is that even if you specify a “nonstop only” search, the search calendar does not show you nonstop only results.

Screen Shot 2015-10-02 at 12.55.12 PM

I used to be able to see space on a route for two months at a time on united.com, now I can see it one day a time. As a professional award booker, anything that makes searching slower is something I don’t like.

Luckily there is a way to get the old united.com and its better search results to load.

  1. Open up Private or Incognito Browsing
  2. Type ual.com into the URL box.

Here’s how to open Private or Incognito Browsing on Firefox, Chrome, and Safari.

Screen Shot 2015-10-02 at 12.53.05 PM Screen Shot 2015-10-02 at 12.53.11 PM Screen Shot 2015-10-02 at 12.54.09 PM

Then go to ual.com, and you’ll get the uglier but better old united.com.

 

Screen Shot 2015-10-02 at 12.55.33 PMPerform a search like San Francisco to Delhi nonstop, and you’ll get a calendar like this of nonstop availability. It’s a thing of beauty (the space and the fact that I can see two months at once)!
Screen Shot 2015-10-02 at 12.54.43 PM

Type the same search into the new united.com, and you get this garbage calendar, which doesn’t answer your query about direct award space at all. Instead “[t]he calendar reflects all flight options” including connecting options that you specifically don’t want to see.Screen Shot 2015-10-02 at 12.55.42 PM


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24 COMMENTS

  1. Have you ever heard of award segments being available only when booked in combination with another segment? Specifically, I was booking from DEN-FRA-DEL on LH and when I called to book, I was told that the FRA-DEL segment was not available, even though it was shown (and bookable!) on united.com Once I asked the representqative to search DEN-DEL, it showed up as available and she told me that the FRA-DEL leg was only available when booked together with DEN-FRA. I didn’t know award availability worked that way?

  2. For those of you with premier status/Chase United MP card, make sure you log in after accessing the page. Award availability can be better, and I can confirm that logging in doesn’t revert back to the new interface (in my case).

    • Works for me. This is great because my work computer only has IE, and I’m not allowed to install a new browser. Thanks!

  3. Thanks for this tip. I had been searching the new United website for award tickets and hated it. The old version of the website is so much better for this. I hope we’ll be able to access the old site for a long time. This is a great tip.

  4. I printed the page and scanned it then sent to U maybe it’s different because it 2 or3 years old FAV… email address @ Bottom…………Of scan.

  5. Home computer W7…. Old Fav works on explorer AND your bypass works on Firefox type in .
    New laptop W7… on explorer nothing works on Firefox your bypass works type in..
    OLD IS GOOD !!!!!!!
    I”M SURE IT WILLN”T LAST LONG…

  6. Datapoint: for me, was dead on Chrome, but worked on Firefox. Now, works again on Chrome incognito, and also firefox. so weird.

  7. Dead for me now as well. Regardless if using IE, Firefox, Chrome – InPrivate, Private or Incognito. Unfortunate. I liked the old site for the reward search….

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