Booking flights with miles is an opportunity to save bundles of money. Award booking, however, isn’t usually simple like booking a normal flight. We’ve booked hundreds of trips over the years for customers. Leverage our experience to save time and hard-earned miles.


We charge a $50 non-refundable fee to initiate the search process. If we don’t find flights that match your search parameters, you won’t owe anything more. If we do, the majority* of successful searches cost:

  • $150 for the first passenger
  • $125 for each additional passenger

*Complicated bookings (3+ destinations) are priced individually depending on the complexity.

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Read their testimonials

Frequently Asked Questions

No. You are required to pay if the mutually agreeable parameters for payment in the first email are met.

That means if we find an award that meets your requirements, you must pay even if you change your mind and decide not to book. But if we do not find an award that meets the terms we sit in the beginning of our communication, then you do not have to pay the closing fee.

Awards are only bookable 11 months in advance.

The $50 to pay for the effort of the search, which is labor intensive even if we’re not successful.

First, check your spam folder as occasionally emails from us may end up there.

We strive to answer requests very quickly. In rare cases, one slips through the cracks. If you haven’t heard from us in 48 hours, reply to the confirmation email you got.

The average price is $275 for a two person booking($150 for the first passenger, and an additional $125 for every other passenger).

  • Itineraries that are more complicated due to multiple destinations, or that require more than one award because of the miles you have or the route you want to take, can cost more.
  • The final price will be agreed upon in advance by email before we begin searching.

You will receive an invoice via email that is payable with a credit card. Cash and checks are not accepted forms of payment.

More from our clients

I am writing this review of MileValue after using their service to book a trip to South America.  I found them to be really great to work with and they really went the extra mile to get my trip booked. I initially started trying to book the trip myself and discovered that there were so many options that I soon got discouraged and looked for a booking agent to help out. I found MileValue and they took over. I worked with Sarah and she was amazing to work with. She was very responsive, laid out my options and helped me make the best choices for my travel. I ended up with exactly what I wanted, business class for the out of country long legs and great flights in the US. Sarah really worked to get the best deals and helped me with the best deal on airline points. She also answered many questions and was super patient. I highly recommend MileValue!

Thanks Sarah!  You are great!

–Martin M, December 2019

We’ve redeemed tens of millions of miles on hundreds of awards.

With advice featured in:

Our clients love us too

It’s an immense pleasure to just have someone else handle the heavy optimization of all this stuff. I’ve been using MileValue for flights to Scandinavia for years, and it makes the planning burden so much lighter. Saves me time, saves me headache–they’re also very prompt and think of all the details. Appreciate it!


– Lizzie S, February 2020

I want to sing praises for our booking agent Kevin. He just booked travel for me to Italy. This is my fourth booking attempt with MileValue to Europe using points from our credit cards. They were successful in three out of four trips. This past year, we tried to book through MileValue for a trip to Switzerland and Germany for the Christmas Markets. It was a last minute booking so it was partly our fault that it wasn’t successful. Trying to book flights ourselves using points was a nightmare and took many hours/days.

Kevin was professional, polite, kind, prompt, and always agreeable, nothing rattled him.


-Sally C, January 2020

How it works

Step One

Step Two

We will reach out to you via email to collect a few more details.

We work with you to set mutually agreeable conditions that define the parameters of the search.

Step Three

Kick back and relax; we’ll send you award options to choose from!

If we fail to meet the agreed upon conditions set in the previous step, you owe nothing more!

Step Four

We book the award for you.

Unless you’d like to book it yourself, in which case we’d put it on hold for you if possible.

Step Five

You pay us by credit card…

…only after we find the award space that meets your goals.

If you don’t fully understand, that’s OK.

Check out the FAQ or email [email protected] for clarification.

What our clients are saying

I just wanted to thank you for helping me book my award ticket. I searched on my own for a good 8 hours and my search results did not come close to what you came up with. Very happy with the quick responses to my questions and overall communication through out this process. Thanks for helping me book my mom a trip of a lifetime!

– P.S.

As a regular reader of many [frequent flyer] blogs, [MileValue’s award bookers] are in a better position to make the most effective use of our points, than I am.

– G.W.

MileValue Award Booking Service was easy to use. They are friendly and reply in a timely manner. Before attempting to book my flight, they described the process we would be following as well as an initial concern about my desired itinerary. Despite the concern, they were able to find flights matching my itinerary, which I would not have been able to do on my own without spending more time and effort than I was willing to spend – not to mention much frustration. MileValue Award Booking Service did the hard work for me.

– D. L.

What surprised me was [my award booker’s] depth of knowledge, and the speed and ease of working with him to achieve my goals… I would recommend the service to others, as I was very satisfied with the results.

– J. S.

It is well worth the price to bypass the learning curve for scoring primo award tickets. Normally I might have wondered about the competence of the service but I had been following the [MileValue] blog for some time (along with other award bloggers) and that made me comfortable… The biggest pleasure from the service is that I can make a simple request and find out if what I want is possible. It is a tremendous relief not to have to juggle many bits of information and perform tedious searches, most of which I don’t understand well… I value the service of MileValue Booking Service highly and expect to use them again.

– R. C.

Before I used the service, which I discovered in the NYTimes article, my only concern was in how timely a fashion they would get me a ticket and, if unable to do so, [if it] would be too late for me to do it on my own.  As you probably know the airlines do not make it at all easy to get frequent flier seats. It’s absolutely maddening! I tried for days on end with no luck so I was thoroughly amazed that he was able to get me seats… I am absolutely delighted that [my award booker] was able to do what I could not!

– B. P.