A Deep Dive into Aeroplan Awards

Air Canada’s loyalty program, Aeroplan, has been involved in so much drama in the last few years, any telenovela would be jealous of the twists and the turns.

For about 25 years, Aimia Inc. operated Aeroplan independently of Air Canada. The Montreal-based carrier planned to launch a new program but eventually bought Aeroplan back from Aimia for 450 million Canadian dollars in 2018. Now that Aeroplan has returned to Air Canada, the program underwent many changes, and we have the final result.

The program has migrated to a new system, but luckily everyone’s miles are intact.

Chasing Airlines For Refunds: What You Need To Know

The world is in a time-out

The travel world has certainly been turned upside down due to COVID-19. Every country around the globe has been changing travel restrictions on pretty much a weekly basis. Airlines are adjusting their routes and aircraft even more frequently.

At the moment, some airlines including Air Baltic, Ryanair, Avianca, and EasyJet have 100% of their fleet grounded. Air France and KLM have over 90% of their fleet grounded, with hopes to be 30% airborne in July. Singapore Airlines has been flying just 9 aircraft.

Why We Love Flying Blue & How to Use It Like a Pro

Flying Blue, the award program of Air France and KLM, often flies under the radar. Even with dynamic award pricing, there are plenty of reasons to check it out. Let’s move about the cabin and take a look. 

The Basics

Flying Blue is the name of the mileage program for Air France and KLM, part of the SkyTeam Alliance which includes 17 other airlines such as Delta Airlines and Alitalia. That means when flying on a revenue (e.g.

Plan Now, Travel Later

Updated March 30, 2020 to include data points on award refunds

Updated March 27, 2020 to include data points on United's refund practices.

There’s nothing normal about travel during the COVID-19 outbreak. As with any travel decision, always do what you feel most comfortable with. It is our personal opinion that there are many good reasons to take this time to plan ahead for future travels and more.

Let’s move about the cabin and discuss.

Eventually We’ll Be Cleared For Takeoff

There will come a time when the virus is over.

Will You Find Last Minute Award Space? Here’s How to Estimate Your Chances.

I received the following email from a reader.

Dawn writes:
I wanted to ask a question that I didn't see an answer for on your site or clearly on the interwebs.
I am hoping to do a trip this winter to India.

The Beginning Section of a Manual I Created for Award Booking

A few years ago, I created a manual for award booking. I thought the best way to organize it was to explain the key concepts of all awards in the beginning, and then explain each major program in detail afterwards. Here is the first section of the manual--nine key concepts of all award bookings. I've edited it slightly today to make sure it is up to date.

Are there any other key concepts you would add to a manual of award booking?
Key Concept 1
Each type of miles has its own rules.

Delta Eliminates Phone Booking Fee

Delta will no longer charge a $25 per passenger fee to book tickets by phone. That's excellent news since some Delta partners like Air Tahiti Nui can't be booked on delta.com.

In February 2015, American Airlines eliminated phone ticketing fees for awards flying airlines that can't be booked on aa.com.

United still has phone ticketing fees for awards--$25 per passenger.

Award Space for Eight People Per Flight in Flat Beds to Europe This Summer

Turkish Business Class award space is widely available from this summer through the beginning of next year to Europe.

Master Thread: United Three One Ways Awards

On roundtrip United awards, you get one free stopover in addition to your destination and up to two open jaws.

What I Told My Friend to Do to Become a Miles Expert in a Day

I was having lunch with my friend the other day, and we started talking about miles and points. She has some credit cards and has even made a few redemptions, but from the conversation it was clear that there was a lot about our world she didn't know.

I gave her one homework assignment that I thought would greatly improve her grasp on miles.