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Asiana Airlines is a member of Star Alliance–United’s alliance–based in Seoul, South Korea. I flew Asiana First Class on its A380 last year and was very impressed.

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Business Class on the Asiana A380

 

Since Asiana is a member of Star Alliance, all the award space it releases is bookable with United miles. Until recently the award space showed up on searches of united.com also. For whatever reason, Asiana award space no longer displays on united.com. My prediction is that this will be a short-lived glitch.

But in the meantime, it is very useful to know where to search and find Asiana award space since United is holding a sale this month for 2015 award travel to Asia and Europe.

Search Aeroplan.com

Here’s how to search award space on aeroplan.com. It’s very intuitive once you sign up for a free Aeroplan account.

I searched aeroplan.com for Business Class award space on Asiana’s Los Angeles to Seoul flight, which is fairly wide open at non-peak times.

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I found award space on October 21 on aeroplan.com. Any Asiana award space that shows up at aeroplan.com is bookable with United miles. Ignore the miles price listed if you plan to use United miles because you will pay the price on United’s chart, which is 80,000 miles one way normally in partner Business Class to North Asia (though only 70,000 miles currently during the sale.)

I went to united.com to pull up the same flight, and united.com isn’t showing it.Screen Shot 2015-02-09 at 11.33.23 AM

The only award space it sees on the route is on the Thai Airways flight, and all that space is in economy.Screen Shot 2015-02-09 at 11.33.29 AMHow to Book Asiana Space with United Miles

Call United at 800-UNITED-1 and feed the agent the date, flight number, and cabin of the Asiana award space you found on aeroplan.com.

If you prefer to have United call you, use this call back form.

Ask to have the phone fee waived, since you couldn’t ticket this online because of United’s glitch.

Bottom Line

While Asiana award space has disappeared from united.com, the space still exists and is bookable with United miles. Find it on aeroplan.com and book it by phone with United.

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