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Asiana Airlines is a member of Star Alliance–United’s alliance–based in Seoul, South Korea. I flew Asiana First Class on its A380 last year and was very impressed.
Since Asiana is a member of Star Alliance, all the award space it releases is bookable with United miles. Until recently the award space showed up on searches of united.com also. For whatever reason, Asiana award space no longer displays on united.com. My prediction is that this will be a short-lived glitch.
But in the meantime, it is very useful to know where to search and find Asiana award space since United is holding a sale this month for 2015 award travel to Asia and Europe.
Search Aeroplan.com
Here’s how to search award space on aeroplan.com. It’s very intuitive once you sign up for a free Aeroplan account.
I searched aeroplan.com for Business Class award space on Asiana’s Los Angeles to Seoul flight, which is fairly wide open at non-peak times.
I found award space on October 21 on aeroplan.com. Any Asiana award space that shows up at aeroplan.com is bookable with United miles. Ignore the miles price listed if you plan to use United miles because you will pay the price on United’s chart, which is 80,000 miles one way normally in partner Business Class to North Asia (though only 70,000 miles currently during the sale.)
I went to united.com to pull up the same flight, and united.com isn’t showing it.
The only award space it sees on the route is on the Thai Airways flight, and all that space is in economy.
How to Book Asiana Space with United Miles
Call United at 800-UNITED-1 and feed the agent the date, flight number, and cabin of the Asiana award space you found on aeroplan.com.
If you prefer to have United call you, use this call back form.
Ask to have the phone fee waived, since you couldn’t ticket this online because of United’s glitch.
Bottom Line
While Asiana award space has disappeared from united.com, the space still exists and is bookable with United miles. Find it on aeroplan.com and book it by phone with United.
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This still appears to be glitchy. Last night I looked up LAX-SYD on United.com for January 2016 and there was TONS of biz class award space showing on Asiana through Seoul. Every date was green! I went back and checked today (2/26/15) and every last bit of it is gone. There is no Asiana space showing up at all. I’ve been researching for months how I am going to get to Sydney (real date is late Feb 2016 so I can’t actually book yet) and this was one of the only promising ways I had seen. Hopefully it actually still exists (and will exist for my real travel dates) and I’ll be able to book it by phone.
Did you check aeroplan.com?
This still appears to be glitchy. Last night I looked up LAX-SYD on United.com for January 2016 and there was TONS of biz class award space showing on Asiana through Seoul. Every date was green! I went back and checked today (2/26/15) and every last bit of it is gone. There is no Asiana space showing up at all. I’ve been researching for months how I am going to get to Sydney (real date is late Feb 2016 so I can’t actually book yet) and this was one of the only promising ways I had seen. Hopefully it actually still exists (and will exist for my real travel dates) and I’ll be able to book it by phone.
Did you check aeroplan.com?
I did as you blogged…
I went to aeroplan.com and found the flight that I want to take. I called united and asked for the specific itinerary but she told me that is not possible since every airline have different policy and seat quota. What I found in aeroplan.com is not possible to booked with my united miles.
Am I doing something wrong? I did what you blogged but didn’t work…
They always say dumb stuff like that. It’s a complete lie. Asiana does not release different award space to United and Aeroplan. If she couldn’t find the space, hang up and call back. If a few people can’t find it, United is blocking it.
I did as you blogged…
I went to aeroplan.com and found the flight that I want to take. I called united and asked for the specific itinerary but she told me that is not possible since every airline have different policy and seat quota. What I found in aeroplan.com is not possible to booked with my united miles.
Am I doing something wrong? I did what you blogged but didn’t work…
They always say dumb stuff like that. It’s a complete lie. Asiana does not release different award space to United and Aeroplan. If she couldn’t find the space, hang up and call back. If a few people can’t find it, United is blocking it.
[…] June 3: The Asiana miles showed up today, meaning the transfer took 14 days. My last transfer in September 2014 took 17 days. In the interim, I’ve decided not to book Lufthansa First Class from Europe to the United […]
[…] June 3: The Asiana miles showed up today, meaning the transfer took 14 days. My last transfer in September 2014 took 17 days. In the interim, I’ve decided not to book Lufthansa First Class from Europe to the United […]
does not work!
does not work!