Fantastic News: No More Phone Fee to Book American Airlines Awards Not Bookable Online


American has charged $25 per domestic ticket and $35 per international ticket to book award tickets by phone. That meant a lot of paying $35 for me, since only 9 of the 24 airlines you can book with American Airlines miles are bookable on (Where to search all AA partners’ award space.)

If I added even a single segment on a carrier like LAN or Etihad to my award, I had to call in to book, and there was no way to avoid that $35 fee by pointing out the award is not bookable online.

Effective yesterday, the fee is being removed if you cannot book the award online. From the AA award fee page:

Screen Shot 2015-02-04 at 11.01.52 AM


Effective February 16, if you can book online and you don’t, the phone fee is going up $5.

That’s a fantastic trade for me because I assure you I do not call airline phone agents unless absolutely necessary.

Right now the personal and business American Airlines cards are each offering 50,000 bonus miles after spending $3,000 in the first three months. This makes those bonus miles just a tiny bit more valuable.

What had amounted to a de facto partner booking fee is gone. Good work, American!

Hat Tip Gary Leff


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  1. I recently had to pay the phone fee for booking the Citi Aadvantage Reduced Mileage Awards. Any idea if this fee will be waived as well?

  2. I heard there’s a way around the $75 close in fee. The united trick doesn’t work for AA. Does anyone know it?


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