This week I posted that it is cheaper to use Singapore Airlines miles to book United flights to Europe in economy than it is to book the same flights with United miles. Check out that full post.

Yesterday I booked myself an award from Washington DC to Madrid in May with Singapore miles on a United flight.

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Source: gcmap.com

Questions this article will answer:

  • Why did I use Singapore miles?
  • Which points transfer to Singapore miles and how long does the transfer take?
  • How did I search for award space?
  • How did I book award space?
  • How did I select seats?

Why Singapore Miles

As explained in “Using Singapore Miles to Europe in Economy is Better Than Using United Miles,” a United economy flight from the United States to Europe costs 30,000 United miles or 27,500 Singapore miles.

My most important priority was booking a direct flight, since they are so much more convenient than connecting itineraries. The only airline that flies from Washington DC to Madrid is United. I would have preferred to book this flight in Business Class on a flat bed, but Business Class award space is not available at the moment as a Saver award. It may open up in the future, but I just wanted to lock this award in, and I can handle seven-and-a-half hours in economy, especially since the flight takes off so early that I wouldn’t have slept any way.

I used Singapore miles to book the economy award because, first, I wanted to save 2,500 miles.

Second, I wanted to use Singapore miles instead of United miles because I have more “potential” Singapore miles (ie transferable points that transfer to Singapore miles) than potential United miles. I’ll discuss this point further in the section on transferring points to Singapore miles.

Searching for Award Space

I searched for award space on united.com before transferring points to Singapore because transfers are irreversible. The flight I wanted had Saver award space in economy. (Here’s how to search united.com.)

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Singapore Airlines only has access to the flights on united.com with a blue button in the Saver award column.

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Which Points Transfer to Singapore Miles?

All major transferable points transfer to Singapore miles including Citi ThankYou Points, Chase Ultimate Rewards, American Express Membership Rewards, and SPG Starpoints. It is all these partners that makes getting Singapore miles so easy, which allows things like: One Person Can Open Four Cards and Fly Six Roundtrips to Hawaii.

If you have all four types of transferable points, which should you transfer to ThankYou Points? The ones that you have the fewest other high value uses for.

For me, I’d transfer ThankYou Points, Membership Rewards, Ultimate Rewards, Starpoints in that order because that is my order from least valuable (1.8 cents each for ThankYou Points) to most valuable (2.5 cents each for Starpoints.)

I already had 12,500 Singapore miles in my account, so I needed to transfer 15,000 points. I transferred 4,000 ThankYou Points to draw down that account (temporarily until I get the 40,000 bonus points on my Citi Prestige.)

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Then I transferred 11,000 Ultimate Rewards.

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Both transfers are performed online inside your credit card account. Both transfers resulted in immediate confirmation emails, though it takes 24-48 hours for the Singapore miles to show up. In this case, I transferred on Thursday at 9:30 AM ET, and the points had arrived by Friday at 3:30 PM ET, or in 30 hours at most.

Re-Running the Search

Once my points posted, I re-ran my search, and my award space was still available.

There is a possibility that you transfer points to Singapore miles, and in the 24-48 hours that the transfer takes, the space disappears. In that case, you’re basically out of luck because transfers are irreversible.

I didn’t worry too much about that possibility because United award space tends to increase not decrease in the last month, and because if I were “stuck” with 27,500 Singapore miles, I’d find a quick use for them to Europe, Hawaii, or South America or booking Singapore Suites.

Booking Award Space

I called Singapore Airlines at 213-404-0301 to book the flight. To book all Singapore partners, you have to call Singapore, but luckily there is no phone fee.

I fed the agent my date, flight number, and cabin, and she quickly found and booked the award space for 27,500 Singapore miles + 31.60 SGD ($23.) The whole call took 13 minutes.
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I paid with my Citi Prestige® Card because it has a $250 airfare credit per calendar year that includes airfare, award taxes, bag fees, upgrades, and more. That means that the $23 will be credited back to my account. This benefit is per calendar year, so in the first 12 months of holding this card, I will get $500 worth of free flights and award taxes. This more than offsets the $450 annual fee, and makes the 40,000 point sign up bonus and free lounge access worldwide even more valuable. All this is Why I Got the Citi Prestige.

How Did I Select Seats?

The general rule is that you must select seats with the operating carrier, in this case United. It is usually important to ask at the time of booking for the confirmation number for each operating carrier, so that you can contact them and quickly select seats.

In this case, the Singapore agent proactively offered me the United confirmation number.

That’s actually not necessary in this case because typing in either the Singapore or United confirmation number on united.com where it says “Change or View Reservations” will allow for seat selection.

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I picked the window seat furthest to the front. I was offered the chance to buy an Economy Plus seat upgrade from $109. Anyone with a ticket, no matter how you got it, always has the chance to buy Economy Plus.Screen Shot 2015-04-17 at 5.09.44 PM

Bottom Line

Singapore miles are cheaper than United miles for booking United economy awards to Europe. I used my Singapore miles to book myself a one way flight to Madrid next month to kick off four months in Europe. Transferring ThankYou Points and Ultimate Rewards to Singapore, searching for the space, and booking the award were all seamless.

Right now you can earn oodles of Singapore miles. Start with the Citi Prestige® Card, which comes with 40,000 bonus ThankYou Points after $4,000 in purchases made with your card in the first 3 months the account is open. The card also comes earns 3x points on airfare and hotels and has a host of benefits like lounge access and $250 in free airfare per year.

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