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Citi offers Price Rewind as a free feature on its personal cards like the:

It’s not a highly publicized benefit, but it can save you a lot of money each year, as proven by our reader success stories in this post.

Basically you register purchases online and if the price drops within 60 days of the purchase, Citi refunds you the difference up to $2,500 per year with a maximum of $500 per item.

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The process is explained clearly in this video.

Or, if you prefer, this infographic.

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Citi Price Rewind has saved cardholders $3,022,232 in January through June of 2016 alone at an average of $24.42 per refund.

How to Access Price Rewind

There are two ways:

1. Go to and sign in with your Citi card’s online account info (click on either sign on option)

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2. Go to Citi’s website, sign in, and click card benefits. You can find it from there.
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How to Register a Product

Enter your product name to search Citi’s inventory on

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When registering a product, be as specific as possible since Citi has quite a large inventory. Details that can help specify aside from the product name are model number and/or UPC code (try Amazon if you can’t find them elsewhere).

For example, when I searched a very general term like “macbook”, it turned up 29,959 results.

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Once you’ve narrowed down your product, click Track This Item and you will be brought to a page where you need to fill in the purchase price, date of purchase, and where you bought it:

Screen Shot 2016-05-03 at 6.59.51 PMThen you Start the Price Rewind.
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Quick Facts About the Process

  • Citi will search for lower prices for a 60 day period of time post-purchase (not from when you registered the purchase, but from when the purchase was actually made)
  • The most you can get refunded for one item is $500.
  • The most you can get refunded in one year is $2,500.
  • You will receive an email alert if a lower price is found within the 60 day post-purchase time period
  • If you receive the email alert, sign in to and request a refund. Remember to keep your original, itemized receipt for this as they will likely ask you to upload it.
    • If your refund is $25.01 or more, you can choose between a statement credit or a check through the mail. If you request a check Citi says it will take 10 to 14 business days.
    • If your refund is less than $25.01, it will automatically be issued as a statement credit (processing time of two to three days)
  • Requests for a refund must be done within 180 days of the original purchase.

Which Purchases You Can Register and When You Should

Anything you buy with your Citi card within the United States qualifies, as long as it’s not in the list in the next section (Which Purchases You Can’t Register).

When you make any large purchase on your Citi card, the likelihood for bigger savings via Price Rewind increases. So register all your expensive purchases.

It would also be wise to register any purchases around the holidays, as sales are common post-holiday season to get rid of access inventory. Here’s a good hack: avoid getting trampled by Black Friday crowds by doing all your holiday shopping the week before on your Citi card. Register all the products on Price Rewind, watch the savings role in the next week, and laugh at your friends who wake up at 5 am to wait at doorbuster sales.

Which Purchases You Can’t Register

Items purchased with reward points, miles, gift cards or store credits do not count (the entire purchase must have been made on a Citi card).

The following list about which purchases don’t qualify is from the terms and conditions page of

  • Any motorized land or air vehicles or their permanently attached parts, such as tires.
  • Boats.
  • Products that can spoil or be used up, such as food, fuel, perfume, printer cartridges and cosmetics.
  • Jewelry including loose gems, precious stones, metals and pearls. Watches are covered.
  • Antiques, art objects or stamps.
  • Tickets.
  • Land, buildings or fixtures meant for installation, such as windows, wallpaper or wall-to-wall carpeting.
  • Cash (including rare or precious coins), checks, promissory notes, gift cards or any other financial document that represents money.
  • Items purchased for resale, professional or commercial use.
  • Plants or animals, including stuffed or mounted animals or fish.
  • Advice or services for a purchased item, such as product installation, labor, maintenance or repair.
  • Firearms or ammunition.

What if I Find a Lower Price than Price Rewind?

If you find a lower price than Price Rewind does, you can file a claim manually. You have a 180 day window to find and claim the lower price.

You can download a claim form by logging on to and clicking on “My Price Rewinds”:

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In the bottom right hand corner of every one of your Price Rewinds, there is a link to download a claim form.

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These are the documents you will need to send in with the claim form according to Price Rewind’s FAQ’s:

  • A copy of the itemized receipt for the item purchased.
  • A copy of the merchant’s advertisement with the lower price for the same item by the same manufacturer. The advertisement must state; Item
  • Effective date of sale (within 60 days of purchase)
  • Sale price
  • Model number and model year
  • Authorized dealer or merchant name (in US only)

Send everything to:

Citi® Price Rewind
P.O. Box 901024
Fort Worth, TX 76101
Call Toll Free 1-855-569-7366
Fax: 817-820-5917

Peoples’ Experiences with Price Rewind


There isn’t a whole lot of buzz on Flyertalk about Citi Price Rewind, but what talk has gone on is nearly all positive. This Flyertalker dropped some useful knowledge that the refund per year limit is not person, but per account. So he’s saying if you have the Citi Prestige® Card and the Citi® Hilton HHonors™ Reserve Card for example, you could apparently get up to $5,000 refunded from Citi per year. Anyone have any personal experience with this? Let us know in the comments if so.

Reader Success Story

Reader Amy C saved at least $59.20 on a dress she bought at Nordstrom for $148 thanks to Price Rewind:

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She sent us the following screenshot of one of her Citi Price Rewind account page (the whole 60 day post-purchase period had not elapsed yet, this was only partially through it):


More recently Amy C sent me another great illustration of how Price Rewind is saving her another $50.


Price Rewind found a cheaper bluetooth speaker than the one she bought on Amazon in June.

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Thanks for continuing to share these data points, Amy C!

Dissatisfied Reader

Reader Gina had a less than satisfactory experience when she did not receive the refund due to her:Screen Shot 2016-05-03 at 7.34.22 PM

Any update on this, Gina?

Tips From Readers Who Have Used Citi Price Rewind

  • If you plan on buying multiple of the same item you want to register on Price Rewind, be sure to buy them in separate transactions:

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  • Use it to save on high shipping costs and to get your desired item sooner when the online price is cheaper than the store:

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Bottom Line

The next time I buy something expensive, I’ll give Citi Price Rewind a whirl if I’m not meeting minimum spending requirements on other cards. It’s a great way to save yourself time and money on big purchases since Citi Bank does the market research for you– and nearly all the reviews I’ve read have been happy customers.

Have you ever used Citi Price Rewind? Did you get a refund?

If you haven’t used it yet, and you have one of these cards, give it a shot and let us know how it turns out.

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Editorial Disclaimer: The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are the author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.

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