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The MileValue Award Booking Service now costs $111 per person per award (for most awards–more pricing info below.) As always, you don’t pay if we don’t find an award that meets your needs. Hopefully this modest price increase will subtly trim the surging demand caused by the blog’s growth and press in national media outlets.

I’ve updated the Award Booking Service page to reflect the new price, as well as to add some more information about the service for people considering hiring us.

Here’s how the service works:

  1. You fill out the form on the Award Booking Service page, which has the information we need to begin.
  2. We email you and set mutually agreeable conditions with you for the award search.
  3. By email, we let you know your options, and you select one.
  4. We book the award, or put it on hold for you to book.
  5. You pay us via PayPal or another nationally recognized payment processor.
  6. If we don’t find anything that meets your requirements, you don’t pay. That means using the Award Booking Service is risk-free.

Things You Should Know Before Filling Out the Request Form

  1. Frequent flyer miles do not entitle their holder to select any flight any time. You greatly increase your chances by being flexible with dates, airlines, cabins, arrival airports, etc. The more options we have, the more likely we can book you a great trip.
  2. Certain awards are impossible to book or impossible with your mileage balances. We will tell you from the very beginning what is possible and what is likely in our experience. Don’t shoot the messenger. ;)
  3. Your award may be handled by me, Tahsir, Bill, or another expert booker who has not posted on the blog. Every booker has been personally approved by me and Tahsir after proving his expert skill. Each booker continues his learning through group communications between bookers and is subject to ongoing review. You are getting the best of the best. The test I use is would I trust this person to handle an award booking for me personally if I didn’t have the time. When answering that question, I consider his skill, reliability, and customer service touch.

I am very confident in the bookers we have, and I asked Rookie Alli to reach out to some recent clients for feedback on the service. Here’s a sampling:

It is well worth the price to bypass the learning curve for scoring primo award tickets. Normally I might have wondered about the competence of the service but I had been following the [MileValue] blog for some time (along with other award bloggers) and that made me comfortable… The biggest pleasure from the service is that I can make a simple request and find out if what I want is possible. It is a tremendous relief not to have to juggle many bits of information and perform tedious searches, most of which I don’t understand well… I value the service of MileValue Booking Service highly and expect to use them again.

–R. C.

As a regular reader of many [frequent flyer] blogs, [MileValue’s award bookers] are in a better position to make the most effective use of our points, than I am.


Before I used the service, which I discovered in the NYTimes article, my only concern was in how timely a fashion they would get me a ticket and, if unable to do so, [if it] would be too late for me to do it on my own.  As you probably know the airlines do not make it at all easy to get frequent flier seats. It’s absolutely maddening! I tried for days on end with no luck so I was thoroughly amazed that he was able to get me seats… I am absolutely delighted that [my award booker] was able to do what I could not!

–B. P.

MileValue Award Booking Service was easy to use. They are friendly and reply in a timely manner. Before attempting to book my flight, they described the process we would be following as well as an initial concern about my desired itinerary. Despite the concern, they were able to find flights matching my itinerary, which I would not have been able to do on my own without spending more time and effort than I was willing to spend – not to mention much frustration. MileValue Award Booking Service did the hard work for me.

–D. L.

What surprised me was [my award booker’s] depth of knowledge, and the speed and ease of working with him to achieve my goals… I would recommend the service to others, as I was very satisfied with the results.

–J. S.

The final thing I want to mention is the price of the service. Each award is different, so we set the price for your award individually in the first email we send you. That price will be $111 per person per award except in the following circumstances.

  1. Extra cost: If you are booking a round-the-world award like an American Airlines Explorer Award, the price will be higher. The exact price will depend on how many segments, but should be very reasonably priced.
  2. Discount: If you are booking a trip that requires more than one award, it will cost more than $111 per person, but you will get a discount on the per-award price. For instance, if you want to travel from Los Angeles to Tokyo to Bangkok to Hong Kong to Los Angeles with United miles and Avios, it will take two awards: one United award and one Avios award. The full price for two awards per person would be $222. We would charge you a lot less–probably about $149 per person.

The bottom line on prices is that MileValue Award Booking Service is the cheapest major award booking service, generally charges $111 per award per person, and sets the price with you in advance before you are committed to paying anything.

The MileValue Award Booking Service started with just me in my bedroom, searching for award space to get seven family members from three US cities to Italy for a wedding. That desire to help people is still what drives us. That’s still what everyone working for the service talks about: service.