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(1:30 am on August 19): You can now book Marriott awards–which also includes SPG properties–online at marriott.com. You can also navigate to spg.com, where you will be rerouted to marriott.com, except for the fact that it says SPG in the top left corner instead of Marriott.
If you are an SPG member that hasn’t already created a new Marriott account, you should see a new account number appear when signing into your old SPG account:
“All SPG members will receive a new 9-digit account number that aligns with the specifications of the new system. The new account number will appear through a pop-up when they log into their account. Passwords will stay the same (unless the member elects to change it themselves). Some members of Marriott Rewards will also receive a new account number. These members will receive an email with their new account information or a call from our customer engagement centers”.
GOOD NEWS
All-suite SPG properties, the crazy expensive ones that priced off the old SPG award chart (at the equivalent of 90 to 105k a night), are bookable for 60k points a night through the rest of 2018.
Examples of top-tier all-suite SPG properties:
- St Regis Bora Bora
- St Regis Maldives Vommuli Resort
- The Phoenician Residences in Scottsdale, Arizona
- Mystique, A Luxury Collection Hotel, Santorini
- Al Maha, A Luxury Collection Desert Resort & Spa, Dubai
- St. Regis Aspen
The new Marriott programs terms and conditions were leaked a few days ago and in them it stated that such properties would not be slotted into Category 7 for 2018, but actually cost more points as they have no standard rooms. Turns out that scare was a false alarm, and that Marriott intends on editing that part of the terms. It was confirmed by One Mile at a Time that you can indeed book them for 60k points a night now.
Get booking if you haven’t already!
Don’t be shocked or confused if the site goes down again after I publish and you can’t book by the time you read this post. I imagine there will be various problems in the coming days with the huge migration that was just done, so patience may be necessary if you’re trying to get anything done regarding award bookings in the immediate future.
Just getting started in the world of points and miles? The Chase Sapphire Preferred is the best card for you to start with.
With a bonus of 60,000 points after $4,000 spend in the first 3 months, 5x points on travel booked through the Chase Travel℠ and 3x points on restaurants, streaming services, and online groceries (excluding Target, Walmart, and wholesale clubs), this card truly cannot be beat for getting started!
Editorial Disclaimer: The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are the author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.
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Just called SPG & learned that booking a room with points is not yet available until Monday.
I booked an SPG award reservation last night with my points no problem. Granted, it wasn’t a highly sought after top-tier/all-suite property. I have read people are still having issues booking those.
Hi Sarah, many thanks for the heads up. Re Marriott/SPG suite award booking, does the 60k/night rate cover only 2 persons? What if I have 4 …would it be at a higher redemption rate? Thank you.
I cancelled a couple of SPG reservations and my points are not showing up in my account. Also rate options for points are not showing up once I click through to book. Hopefully these both get resolved soon.
When I got on the Marriot.com website today, it only showed that I had 94,000 points. I’m not sure how many Marriot points I had prior to Aug. 18th, but I know I had in excess of 140,000 Starpoints prior to Aug. 18. My account were linked so I am not sure why happened. Is anyone else having this problem?
I’ve contact Marriot support by email, but I am not holding my breath for a response.
Incidentally, I was able to book the Danieli in Venice for 60,000 points on the Marriot.com website.