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Delta will no longer charge a $25 per passenger fee to book tickets by phone. That’s excellent news since some Delta partners like Air Tahiti Nui can’t be booked on delta.com.
In February 2015, American Airlines eliminated phone ticketing fees for awards flying airlines that can’t be booked on aa.com.
United still has phone ticketing fees for awards–$25 per passenger. However, in my experience, this fee is usually waived if I put an award on hold online and then call in to ticket it with a story that I was getting an error online.