MileValue is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. This compensation may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more.
Note: Some of the offers mentioned below may have changed or are no longer be available. You can view current offers here.
Last year I wrote “How to Book Multiple Awards from Different Accounts on the Same Flights.”
The idea is that you can never transfer miles from one airline to another, even if they are airline partners, but you can book two seats on the exact same flights with two different types of miles.
Last week I used 30,000 Singapore miles and 35,000 Lufthansa miles to book myself and a friend one way First Class flights on United from Honolulu to San Francisco.
United flies one flight a day from Honolulu to San Francisco on a 767-400ER with fully flat beds in First Class (in addition to the flights to Newark and Washington-Dulles which are always on 767-400ERs.)
Since my friend had never flown in First Class, since I really wanted to sleep the entire flight, and since Lufthansa and Singapore have reasonable miles prices for the flight, I decided to book us two First Class tickets.
I booked one ticket for 30,000 Singapore KrisFlyer miles + $5.68 and the other for 35,000 Lufthansa Miles & More miles + $5.60.
This guide will be useful whenever you want to book two or more seats on the same flight with two or more types of miles from airline partners. One common situation is to book the same oneworld flights with American Airlines, US Airways, and/or British Airways miles.
- How did I search for the award space?
- How did I book the awards?
- What big risk did I take?
- What other types of miles work together like this?
The Plan
I had my eyes on last Saturday’s 6:30 AM flight from Honolulu to San Francisco to start a three day weekend in California. In First Class, I’d get a bed to enjoy the second half of my nightly sleep.
United charges 40,000 miles + $5.60 for First Class between Hawaii and the mainland each way whether you fly to the west coast or the east coast and whether you fly in a flat bed like this or a standard recliner.
As I explained in Why I’ll Never Use United Miles to Hawaii, United’s partners Singapore Airlines and Lufthansa Airlines have access to the exact same award space on United flights and offer cheaper prices for awards to Hawaii.
Singapore Airlines charges only 30,000 Singapore miles each way for First Class between the mainland and Hawaii. Lufthansa charges 35,000 miles.
I had 31,000 Singapore miles and 53,000 Lufthansa miles, so I decided to book one ticket from each account.
I have a ton of ThankYou Points from opening the Citi ThankYou® Premier Card with a 40,000 point sign up bonus after spending $3,000 in the first three months, and ThankYou points now transfer to Singapore miles. However I wanted to conserve my transferable points and burn my Lufthansa miles instead.
The Search
When booking two award seats on the same flight even with two different miles, the first step is to search for two award seats on the plane.
This was the first snag. Using United Expert Mode, I saw that there was only one First Class award seat on the flight I wanted, signified by the “I1” in this screen shot. “I” is the fare class for domestic First Class awards.
At this point, I had a few options, and I decided to take the riskiest one. I booked one ticket with Singapore miles and didn’t book the second ticket.
I chose this option because I was hoping a second award seat would then open up. I figured that if a second seat didn’t open up, I would book myself an economy seat. There were three economy award seats available on the flight, signified by the “X3” in the above screen shot.
The risk was that I would book the one ticket with Singapore miles and then a second First Class seat wouldn’t open while the three economy award seats disappeared too. In that case, I could have cancelled the Singapore award for $30.
Immediately after booking the Singapore award, the award space on the flight showed “I0” which meant that there were no First Class award seats.
I checked every few hours and the next day, “I1” appeared again.
I booked the second award with Lufthansa miles as soon as I saw it was available.
Booking the Awards
I flew United and I searched united.com, but you always book with the airline whose miles you’re using so I had to contact Singapore Airlines and Lufthansa to book these two tickets.
Neither airline’s award search engine displays United flights, so I had to call both airlines.
Booking the Singapore Award
Booking the Singapore Airlines award took about 15 minutes. I booked my friend’s ticket with my Singapore miles. When you book an award for anyone other than yourself with Singapore miles, you have to add the passenger as a “nominee” in your account first.
First I had to sign onto my KrisFlyer account at singaporeair.com.
Once signed in, I selected “My profile” under “My account.”
Once on the “My profile” page, I had to select “My redemption nominees.”
I filled in my friend’s personal information.
I was a bit freaked out by the next pop up screen talking about fees, but upon a closer reading, adding a nominee is free.
Only deleting nominees within six months of adding them incurs a $30 fee. You can nominate up to six people, so I don’t foresee ever needing to delete a nominee.
Once I had the nominee added, I called KrisFlyer at 213-404-0301. I fed the agent my date, cabin, flight number, and nominee’s name, and he booked the award. The total cost was 30,000 Singapore miles and 7.1 SGD, which is $5.68, the security fee on domestic flights. There is no phone fee for booking KrisFlyer awards.
Adding the nominee online first was annoying, but it probably saved me some hassle overall because the agents’ English was difficult to understand, so it would have been tough to spell my friend’s name to him. Instead he just read it off his computer because he could see my nominees.
Booking the Lufthansa Award
Once the second award seat opened, I called Lufthansa at 800-581-6400. This award booking took five minutes.
I fed the agent my date, cabin, and flight number, and he booked the award. The total cost was 35,000 Lufthansa miles and $5.60, the security fee on domestic flights. There is no phone fee for booking Miles & More awards.
Seat Selection
Both airlines gave me their confirmation numbers plus a United confirmation number, which I plugged in on united.com to select two seats next to each other.
We both checked in on the United app, and the flight went smoothly. (Trip report to follow.)
The only drawback of being on separate tickets is that if there had been a flight cancellation, United would not have automatically accommodated us together. This is a pretty minor problem in my mind because in case of a flight cancellation, we could have informed United we were traveling together.
Uses
It is common to have miles with several airline partners. Those miles don’t combine, but you can use each balance to book one ticket on mutual partners.
For instance, you can use British Airways Avios, US Airways miles, and American Airlines miles to book the exact same flights on oneworld partners like LAN and airberlin.
If you have a complicated trip that you want to book for several people with several different types of miles, my Award Booking Service specializes in helping people book complicated trips, so hire us today!
Just getting started in the world of points and miles? The Chase Sapphire Preferred is the best card for you to start with.
With a bonus of 60,000 points after $4,000 spend in the first 3 months, 5x points on travel booked through the Chase Travel℠ and 3x points on restaurants, streaming services, and online groceries (excluding Target, Walmart, and wholesale clubs), this card truly cannot be beat for getting started!
Editorial Disclaimer: The editorial content is not provided or commissioned by the credit card issuers. Opinions expressed here are the author’s alone, not those of the credit card issuers, and have not been reviewed, approved or otherwise endorsed by the credit card issuers.
The comments section below is not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved, or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all questions are answered.
How do you get to United “expert” mode? I can’t see the fare classes when I search.
Log in into your United account, go to your profile and click “View all Flight Search Preferences” under Flight Search Preferences (bottom of the screen). On the next screen look for the “I acknowledge these considerations and choose to enable Expert Mode” and check that. Done!
Hope this helps….
Angel
Hi I enjoyed you blog it was most informative , just one thing I never understand is why Americans consider business class to be First. You are obviously well traveled so when you travel in the likes of Singapore airlines first or even Qantas my local airline there is no comparison at best Uniteds product is business . I find this on most American product that they call it first and it more business class.
I make not critique of your blog it’s great just how we define a product
Keep doing what you’re doing .
Regards
Wayne
American airlines tend to call their domestic products economy and first. Many airlines call their domestic and regional products economy and business. It is meaningless nomenclature. What matters is how good the product is and how many miles we need to redeem for the product.
What’s the likelyhood of getting 4 UA business seats (2 adults, one child plus a newborn) from EWR to HNL in December. All I can find at this moment is just the economy class and still this availability tends to float, i.e. appears and disappears for a few days thereafter.
Very, very low. But if it comes up, it’ll come up at the last second and probably not all four at once.
Thank you. How much is a change fee that Singapore charges?
Hi Scott, I was wondering, if you are searching in the “Expert” mode on UA, does having the Chase UA card affect the award space you are shown? I know that when I booked 2 RTs to Honolulu last year, I found award seats that I didn’t find when I did a search without signing in.
Expert mode lists every fare class. Having the United card means you can access “XN” space for Saver economy award space instead of just “X.” You don’t need to sign in to see both XN and X.
[…] mentioned it yesterday in “Booking Two Tickets on the Same United Flight” and I got some questions in the comments about what Expert Mode is, how to use it, and why […]
[…] You can only redeem awards for yourself or or one of five nominated people (nomination is simple and free, changing nominees costs money) […]
[…] You can only redeem awards for yourself or or one of five nominated people (nomination is simple and free, changing nominees costs money) […]
[…] Fill out a “redemption nominee form” in that KrisFyler account with my friend’s information. This is important because while all American airline programs allow an account owner to redeem awards for anyone, Singapore only allows you to redeem for people who you have listed as nominees first. This process is really simple and I detailed my experience with it here. […]
[…] You can only redeem awards for yourself or or one of five nominated people (nomination is simple and free, changing nominees costs money) […]
[…] You can only redeem awards for yourself or or one of five nominated people (nomination is simple and free, changing nominees costs money) […]