Tag Archives: Citi Hilton Reserve

What Properties are Excluded from the Hilton Reserve Free Nights

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Every time I mention the Citi® Hilton HHonors™ Reserve Card, I get confused comments about which properties are excluded from the sign up bonus of two free weekend nights at Hilton properties worldwide.

The Citi® Hilton HHonors™ Reserve Card comes with two free night certificates that can be used for Friday, Saturday, and Sunday nights after spending $2,500 in the first 4 months after opening the card.

Plus any cardmember year you spend $10,000 on the card, you get a free night certificate on your anniversary.

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Conrad Koh Samui: A Hilton property that goes for $847 per night in January

These free night certificates can be used at top tier properties that go for up to $1,000 per night, but they cannot be used at the excluded property list. Except that they kind of can, and that’s where the confusion comes in.

  • Where can you use the Hilton Reserve’s free night certificates?
  • Where can’t you use the Hilton Reserve’s free night certificates?
  • Can you use them at the Conrad Koh Samui?

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Last Day to Make Money Getting Hilton Gold Status

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Expired! The current offer is identical except it doesn’t contain the $100 statement credit.

Citi® Hilton HHonors™ Reserve Card with Two Free Nights worldwide at top tier Hiltons after spending $2,500 in four months

  • Earn 2 weekend night certificates good at select hotels and resorts within the Hilton HHonors portfolio after $2,500 in eligible purchases within 4 months of account opening*
  • Earn 10 HHonors Bonus Points per $1 spent on hotel stays within the Hilton HHonors portfolio*
  • Earn 5 HHonors Bonus Points per $1 spent on airline and car rental purchases*
  • Earn 3 HHonors Bonus Points per $1 spent on all other eligible purchases*
  • Enjoy the benefits of HHonors Gold status as long as you are a cardmember*
  • No foreign transaction fees on purchases*
  • Travel with ease and enjoy global acceptance with your Citi chip credit card
  • Earn an anniversary bonus of 1 weekend night certificate at select hotels and resorts within the Hilton HHonors portfolio each cardmembership year with qualifying purchases*

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Where I Redeemed My Hilton Free Weekend Nights Certificates

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Previously:

I have finally decided where to redeem my two free nights that I got from opening a Citi® Hilton HHonors™  Reserve Card. I am going to use them for a weekend stay at the Rome Cavalieri Waldorf Astoria in June.

As much as I would have loved to used my two free weekend nights for a stay in Asia or the South Pacific, the amount of travel it takes to get to those locations was a huge deterrent to that plan. Europe seemed like a much more feasible destination. Thank you to all the readers who commented with their reviews, suggestions, and opinions on where I should stay!

The Property

The Rome Cavalieri Waldorf Astoria is a Category 9 hotel, and the King Deluxe room that I am staying at (for free) is going for $557/night the weekend that I am staying there, or 80,000 HHonors points. I could never have afforded spending $1,100+ on a hotel for the weekend, so the free weekend nights have put an otherwise unattainable luxury within my reach.

Why did I pick the Rome Cavalieri Waldorf Astoria? What was the booking process?

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Where Should I Redeem My Free Hilton Nights?

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Earlier this month, I received my two Free Weekend Night certificates from Hilton after spending $2,500 in four months on my Citi Hilton Reserve card.

Hilton has some incredible properties around the world that cost as much for a night as my rent costs for a month, so I want to use my two free nights for truly aspirational stays I could otherwise never afford. And I want you to help me pick a property, since I’m sure MileValue readers have stayed at all these properties.

Hilton Bora Bora Nui, I could stay here…

I decided that I only wanted to redeem my certificates outside of the US at either a Category 9 or Category 10 hotel–why settle for less, especially when it’s free? I want to take a nice trip next summer, so I am looking at redeeming the certificates for a consecutive Friday night and Saturday night stay in June. I came up with five finalists.

What are my options? Where should I stay?

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When Will You Get Your Hilton Reserve Card’s Two Free Night Certificates?

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This past February, I applied for a number of cards, including the Citi Hilton Reserve. I got the card for the free Hilton Gold status and the big benefit:

  • Earn 2 weekend night certificates good at select hotels and resorts within the Hilton HHonors portfolio after $2,500 in eligible purchases within 4 months of account opening.

I am excited to report that I now have my free night certificates!

What was my experience? How did I receive the certificates? How quickly did they arrive? Where am I thinking of using them?

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Video of a Credit Card Application Reconsideration Call

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A few weeks ago, Rookie Alli applied for her very first cards. Her cards were all instantly approved except the Citi® Hilton HHonors™  Reserve Card.

She really wanted the Citi® Hilton HHonors™  Reserve Card because it comes with two free weekend nights at almost any Hilton worldwide. With the recent major devaluation to the Hilton award chart, Hilton points are worth way less, but these two free nights are still two free nights.

Application Link: Citi® Hilton HHonors™  Reserve Card

When her application for the Citi® Hilton HHonors™  Reserve Card was not immediately approved, she did what I always suggest. She called Citi’s reconsideration line immediately. These are the reconsideration line numbers I use.

American Express (866) 314-0237
Barclay’s (866) 408-4064
Chase (PERSONAL) (888) 245-0625
Chase (BUSINESS) (800) 453-9719
Citi (800) 695-5171
US Bank (800) 947-1444

I’ve made several reconsideration calls, and this was Rookie Alli’s third. In our experience, reconsideration calls are painless and a bit of a misnomer. Most of our reconsideration calls happen not when the application is denied, simply when it’s listed as pending.

And most of the time, the agent only asks questions we’ve already answered on the application.

The one thing I always do to prepare for a reconsideration call is to rehearse an answer to the question of why I want the card I’m calling about. The best answers reference the co-branded partner (ie Hilton on the Citi® Hilton HHonors™  Reserve Card), some benefit of card membership besides the sign up bonus, or both.

For this card, Rookie Alli’s answer was going to be: “I want the Citi® Hilton HHonors™  Reserve Card because I travel a lot and am loyal to Hilton, so I want to have a card that has a high earning potential of Hilton points.”

It’s not difficult to formulate a good answer.

But as with many “reconsideration” calls, there were no tough questions and no reconsideration–just a short hold and an approval. Take a look.

Hopefully this video clears up any apprehension you might have about calling the reconsideration lines. Not all calls are this painless, but most are.

Recap

If your credit card application is not immediately approved:

  1. Come up with a reason you want the card that does not reference the sign up bonus and does reference the card’s co-branded hotel or airline.
  2. Call the bank’s reconsideration line.
  3. Tell the agent you wanted to see if the bank needed any more information to process your application.
  4. Answer the agent’s questions truthfully.
  5. Generally, be approved.