What You Need to Know about United Award Holds
May 30, 2013
Update 3/6/14: This post is outdated. See Master Thread: Holds on United Awards
You can get a free hold of up to three days on United Airlines awards.
How Adding a Stopover Can Increase Your Award Options
May 18, 2013
The four legacy carriers--United, Delta, US Airways, and American--all allow stopovers on award tickets (though stopover rules vary greatly.) Adding a stopover en route is a great way to add another city to your trip and get extra value from your award.
Usually adding a stopover increases the complexity of an award, but sometimes it makes your life easier. Sometimes adding a stopover is the best way to increase your award booking options.
I'll give an example of how taking a stopover can save 27,500 US Airways miles when booking an off peak award to Europe.
Free Changes on United Awards within 21 Days of Departure
May 9, 2013
Disclaimer: I use the word "upgrade" a few times in the post. I am not referring to buying a cash ticket in economy and trying to use miles or cash to get it into business class. I am referring to using miles to change an award from economy to business. The first type of upgrade is almost universally a bad deal. The second type is a fine deal.
United has a litany of award fees. Booking by phone is $25. Cancelling is $150.
Award Booking,Free Oneway,AAdvantage
Expanded Free Oneway Choice on American Airlines Awards Booked Online
May 8, 2013
Two months ago, thexfactor emailed me to tell me that he'd booked something online at aa.com that was against one of the rules I laid out in The Five Cardinal Rules of American Airlines Awards.
His discovery greatly increases where you can take a free oneway when booking American Airlines awards online.
Best Of,AAdvantage,Free Oneway,Award Booking
Comprehensive Plan for A Roundtrip to Europe in Business Class with Two Free Oneways
May 6, 2013
Or: A Letter to a Friend's Mom
My friend's mom wants to go from Los Angeles to London in early April with her American Airlines miles. This post contains all the information she needs to understand her options.
If you view the specifics of her situation as merely an example, this post should be hugely helpful to you in you want to plan an award to Europe with your American Airlines miles.
The Cheapest Ways to Get to the Carribean and Mexico with Miles
May 3, 2013
I recently had a reader ask me about the best miles to collect to get from Salt Lake City to Cozumel, Mexico. The answer illustrates the best ways to get to the Caribbean and Mexico, so I thought I'd share and expand upon it here.
Near international destinations like Cozumel can be an excellent deal on region-based award charts like those used by American, United, US Airways, and Delta.
The Coolest Thing You Can Do with 57.5k United Miles & 10k Avios: The Island Hopper
April 18, 2013
There are a lot of cool things you can do with miles. One of the coolest things I've thought up, and one which I am strongly contemplating booking, would turn 57.5k United miles and 10k Avios into:
A trip to a Pacific atoll to be determined, Guam, and Japan. Three places I've never been.
Fourteen hours on the famous Island Hopper route.
Flat bed business class for seven hours.
The center piece for this plan is the Island Hopper route, which I became obsessed with last week and read everything a google search could find.
How to Tell If You’ve Been Hung Up On by an Airline
April 9, 2013
Airline phone agents have probably hung up on me a dozen times in my life. The story is usually pretty similar.
I call in with an award request that is complex. The computer prices it incorrectly according to published rules. I ask for clarification on the rule that is causing my award to misprice.
The agent makes up a rule. I point out that rule doesn't exist. I speak to a supervisor. The supervisor makes up a rule. I point out the rule doesn't exist.
At this point, the supervisor might go to the airline's internal experts on awards.
United,AAdvantage,Free Oneway,Award Booking
A Letter in My Outbox
April 7, 2013
There are a lot of reasons to use an Award Booking Service, like the MileValue Award Booking Service. One great reason is because you have miles in several accounts and want to use the most efficient type for the trip you have in mind. Different miles have different best uses.
Recently I was contacted by a friend who had mid-six-figure account balances in his American, United, and Delta accounts. He wanted a simple open jaw trip to Europe in economy class. From Washington-Dulles to Nice and returning from London to Dulles.
Below is the email I sent to him.
Best Of,Flying Blue,Avios,LAN,Delta,Air France,Aerolineas Argentinas,AAdvantage,American Express,ExpertFlyer,ANA,Membership Rewards,Award Booking
Anatomy of an Award: Membership Rewards to Argentina
April 2, 2013
I recently booked a family of four an economy award from Miami to Buenos Aires with their Membership Rewards. It was an interesting award that I think demonstrates the complexities and fun of booking with American Express points.
I won't talk about that award specifically, but I'll use it as a jumping off point for discussion since it illustrates a typical Memberhip Rewards situation.

