Category Archives: How to

A Major Problem with Delta.com and The Only Solution

You can use delta.com to search Delta, Virgin Australia, Air France, KLM, Korean, and now Alitalia space. Korean space isn’t searchable anywhere else. Virgin Australia space isn’t convenient to search elsewhere. Air France and KLM have stopped releasing all their space to Delta, so delta.com is the only place to figure out what space Delta has.

One huge annoyance about searching Korean and Virgin Australia space is that the calendar view doesn’t factor it in, so you have to search day-by-day.

Example: There is space on June 7 from LAX to Sydney at the Low Miles Price on Virgin Australia. (Yes, Delta charges 100k roundtrip for this route in economy. US Airways charges 110k roundtrip for this route in business, with a stop in Asia if you want.) But the Delta flight is at the medium price of 140k roundtrip.

As you can see, the calendar only takes the Delta space into account, listing June 7 as a Medium Price day.

I’ve told you how to trick the united.com calendar. There is no way to trick the Delta.com calendar.

if you want to book on Korean or Virgin Australia, ignore the calendar and search day-by-day. It’s a frustrating solution, but it’s the only solution to make sure you get the Low Miles Price on your awards.

Free First Class Next Month: Searching BA.com to Redeem American Airlines Miles

This is the twenty-first post in a monthlong series that started here. Each post will take about two minutes to read and may include an action item that takes the reader another two minutes to complete. I am writing this for an audience of people who know nothing about frequent flier miles, and my goal is that by the end, you know enough to fly for free anywhere you want to go. Previously Searching AA.com to Redeem American Airlines Miles.

Knowing how to use ba.com is crucial for making award bookings with British Airways Avios and American Airlines AAdvantage miles.

Why? ba.com displays award space for more oneworld partner airlines than does aa.com. That means you often need to search ba.com even if you are redeeming American Airlines miles. For instance, ba.com is a great place to search space on Cathay Pacific before calling American Airlines to book with American Airlines miles.

Award Searches on ba.com

First, you need to sign up for the British Airways Executive Club to be able search. The link is on the top right of BA.com. Next, you must log in.

Along the left side of the screen after logging in, click on Spending Avios. Several choices will emerge beneath where you clicked. Choose Book Flights with Avios.

On this screen, type in the details of your potential award trip. One trick is that if you’re willing to fly either of two classes, select the higher one. ba.com will always display worse classes with space available if the class you want doesn’t have space.

If you’ve selected a route British Airways flies, a screen will pop up asking if you want a stopover in London. Leave No Stopover selected, and click Continue.

If you’ve queried a route not served by British Airways, you’ll be brought directly to results.

The results are displayed by airline. British Airways is at the top and the rest are ordered alphabetically. You can change the sorting to Total Journey Time in the dropdown menu.

If your day comes back with no results, you can click on the nearby dates one at a time on the results screen or move one week at a time.

To get more info on a flight, click the linked flight number, and a new window will open with pertinent info including the aircraft and flight duration.

To see the price of an award including taxes and fees, select one and click the red Continue button.

If you don’t have enough Avios in your account, you will just be shown the Avios price and dollar amount without a breakdown.

LAX-HKG-MNL in First Class price

If you do have enough Avios, the price screen looks a bit different.

If you click on the little “i” icon, you will see how the cash component of the award breaks down. This is how the $311 in addition to the Avios needed to get from LAX to Budapest breaks down.

If you want to book the award you found with Avios, enter your credit card info, and you are all set. If you want to book the itinerary with American Airlines miles–both itineraries above are way better deals with American Airlines miles–note the flight dates, numbers, cabins, and taxes.

American Airlines will charge all the same taxes, but not the fuel surcharges. Call American Airlines at 800-882-8880 and feed the agents the flights you found.

ba.com shows space on airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Royal Jordanian, and S7, which is all of oneworld.

Continue to Using Qantas.com to Redeem American Airlines Miles.

Free First Class Next Month: Searching AA.com to Redeem American Airlines Miles

This is the twentieth post in a monthlong series that started here. Each post will take about two minutes to read and may include an action item that takes the reader another two minutes to complete. I am writing this for an audience of people who know nothing about frequent flier miles, and my goal is that by the end, you know enough to fly for free anywhere you want to go. Previously Searching United.com to Redeem United and US Airways Miles

This post presents the basics of using aa.com for award bookings. It is not a comprehensive guide to booking American Airlines awards. For that, start at the Five Cardinal Rules of American Airlines Awards.

When to Use aa.com

Use aa.com when you are searching for award space on flights operated by American Airlines, Alaska Airlines, Hawaiian Airlines, airberlin, Finnair, Qantas, or British Airways regardless of what type of miles you are redeeming.

The reason I recommend starting on aa.com to get on one of those airlines is that aa.com has an easy-to-use search tool with easy to visualize and manipulate results.

Starting on the home page, type in your departure and arrival cities. Put in your dates, number of travelers, and click the box that says Redeem Miles.

I’ve typed in Los Angeles to Honolulu from 5/1 to 5/8. After clicking Find Flights, the following screen comes up:

Along the top, color coded, are the possible redemption classes and rates; mine range from 22.5k per direction for Economy MileSAAver to 47.5k per direction for First MileSAAver.

The calendar below shows the lowest mileage cost per day. You can broaden the calendar from one week to one month by clicking Show Full Calendar. You can see availability for a different class of service by clicking on that class of service above the calendar.

When you select the date and class you want, you are taken to the screen where you choose itineraries.

On this screen, you can select an itinerary. If you don’t see one you like, you can toggle the dates or the cabin.

If there are more options than you want, you can remove whole airlines or airports from the results by unchecking their boxes on the left.

On the itinerary screen, itineraries are ordered by shortest duration. If you click the “+ Flight Details” button, you can see the class and aircraft for each leg.

You can use this information on seatguru, or you can click View Available Seats to see the seatmap.

After you’ve picked your itinerary, you can continue to book the award. The payment screen looks like this:

If you are using another carrier’s miles, say Hawaiian’s, now would be the time to go to their site, and search for the same flights you just found and book.

(If you are using Avios, you should have unchecked the Hawaiian Airlines box on the results screen since BA doesn’t partner with Hawaiian. They do partner with Alaska, but you have to call to book.)

The reason to start on American Airlines’ site if you want American Airlines flights but want to use Hawaiian miles or British Airways Avios is that aa.com has a more convenient, easier-to-use calendar that makes finding the perfect itinerary easy.

Again these are just the basics of using aa.com to find award space on American Airlines, Alaska, Hawaiian, Qantas, Finnair, airberlin, and British Airways flights. For more complex itineraries, you’ll need to learn more, perhaps from my Anatomy of an Award series, or you can hire a professional award booker like me.

Continue to Searching BA.com to Redeem American Airlines Miles.

Can One Person Earn Enough Miles for Two?

I get a lot of emails from people who want to travel with a companion, but their companion can’t open credit cards. Maybe the companion doesn’t have a social security number or just has bad credit. Whatever the reason: can one person get enough miles for two people to take a vacation in style?

Here’s a typical email from Dan:

I am interested in using you for award booking for a European vacation for Summer 2014 in business class.

I am also interested in having you help me determine a strategy for which cards to get in order to execute this trip.

Let me tell you my situation:

My wife can open credit cards for herself and a business, but I can’t. We dipped our toe into the awards card world by signing up for 3 cards over 3 months:

  • Delta Gold Amex, 12/12
  • SPG Amex, 1/13
  • Barclays US Air, 2/13

The more I read, the more I realize that going with Delta was probably a mistake.

I’m coming to you for advice as we plan our first app-o-rama. For the trip we want, should we stick with Delta? Or do we have time to focus on another carrier?

Our current balances are:

  • Delta 31k
  • SPG 30k
  • US Airways 40k

Not only can Dan and his wife get to Europe in business class, they are only one three cards away.

The Plan

US Airways and United are partners, both members of the Star Alliance. That means US Airways miles can be used on

  • US Airways flights
  • United flights
  • Star Alliance flights
  • or any combination thereof.

United miles can be used on those same

  • US Airways flights
  • United flights
  • Star Alliance flights
  • or any combination thereof.

Both US Airways and United charge 100k miles roundtrip to Europe, so if you get 100k of each type of miles, two people are all set to fly roundtrip in business class on the same flights.

Dan’s current balances are very helpful, so his wife just needs to get three cards to fill the gaps.

  1. US Airways Premier World MasterCard with 30,000 US Airways miles after first purchase
  2. Chase Sapphire Preferred with 40,000 Ultimate Rewards after $3,000 in spending in the first 3 months
  3. Chase Ink Bold with 50,000 Ultimate Rewards after $5,000 in spending in the first 3 months

Dan already has one US Airways MasterCard, but in pretty much everyone’s experience, you can get two. See Easily Earn 110k US Airways Miles. (And by the way, be on the lookout for the targeted 15k offers in the mail for continued spending on the card.)

There isn’t much to say about the Sapphire Preferred. It has been the “it” card for the last 18 months in the frequent flyer world. Dan would be better off getting the Chase United Explorer card if he can find it with a 50,000 mile bonus offer, but if not, then he should get the Chase Sapphire Preferred.

The Chase Ink Bold is a business card.

Get those cards and meet the minimum spends, and your new balances will be

  • Delta 31k
  • US Airways 70k
  • SPG 30k
  • Ultimate Rewards 98k

Dan will probably have over 100k Ultimate Rewards since the Sapphire Preferred offers 2x points on dining and travel, and the Ink Bold offers 5x points at office supply stores, and on cellular phone, land line, internet, and cable TV services (on the first $50k of spending annually.) Worst case scenario: he buys the last 2k Ultimate Rewards for $50.

Remember that his goal is to have 100k United miles and 100k US Airways miles. Here’s how to get there.

Transfer 100k Ultimate Rewards to United. Now he has 100k United miles.

Transfer 25k SPG to US Airways. This will show up as 30k US Airways miles with the automatic transfer bonus. Added on to his balance of 70k US Airways miles, he will have 100k US Airways miles.

Dan has now met his goal of having 100k United miles and 100k US Airways miles.

That’s enough to get two seats on the same flights on a roundtrip in business class to Europe.
Dan’s QuestionsDo I combine the United and US Airways miles?

No. You use the United miles to book one award on united.com or by calling United at 800-UNITED-1. You use the US Airways miles to book one award by calling US Airways at 800-622-1015. You just make sure each award has the same flights, so you’ll be on the same planes with each other.

We are booking through different carriers, I assume we will attempt to book seats together, and that the only differences will be what counter we go to for check-in?

The way to choose seats is to call the operating carrier and request seats. So if your flights are on Lufthansa, you call Lufthansa.

You check in at the operating carrier of the first flight, so you check in at the same counter at the airport.

Recap

One person can earn enough miles for two people to travel in style to Europe. The key is to earn 100k United miles and 100k US Airways miles. The miles can’t be combined, but they can be used to each book one seat on the same flights, so the two companions can travel together.

Best Practices for Maximizing the PointBreaks List for $35 a Night Hotels

There are several posts on yesterday’s new PointBreaks list. Even if you’ve read those, read this. I’ve honed my strategy for getting $35 per night rooms quite a bit, and I want to share it, so everyone can have access to the best practices.

This post will tell you how to book any hotel on the list of Priority Club’s PointBreaks hotels for only $35 per night, even the ones that ordinarily cost $400 or more per night. And I’ll explain how to give yourself maximum flexibility to pick the exact dates you want as the trip approaches.

Priority Club PointBreaks

Priority Club is the loyalty program for InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express, Candlewood Suites, and Staybridge Suites. As we covered here, Priority Club recently devalued its award chart, so it now takes 10,000 to 50,000 points for a free night depending on the property. But every few months, Priority Club releases a list of a select few hotels where you can stay for 5,000 points per night. That’s a 90% discount on some hotels!

The new list of PointBreaks hotels is good for stays now through 3/31/13.

We can stay at any hotel on the PointBreaks list for $35 just by exploiting one loophole!

The basic premise is that Priority Club lets you buy 10,000 points for $70, which is 0.7 cents per point.

In this post, I’ll give my full strategy for taking advantage of the PointBreaks list. This strategy ensures I get all the $35 per night hotel stays I want with maximum availability of nights and maximum flexibility to change my plans. My strategy solves a number of problems.

Problem #1: Not every hotel is on the PointBreaks list.

Solution: There is no solution for this problem.

When a new list comes out, I check its end date then look at my Meet Up page to figure out where I’ll be between now and then that I might want a hotel. I also consider trips I haven’t planned, but have been mulling. And finally I look for the incredible properties that normally cost 50,000 miles to see if I want to take an impromptu trip.

I note all the hotels that I might want to stay at.

Problem #2: Not every night is available at hotels that are on the list–and what availability there is can disappear quickly.

Solution: Book award space now.

This leads to Problem #3.

Problem #3: I may want to change my plans later, but I may have to cancel the entire award to do that, costing me the chance at 5,000 point ($35) nights.

Solution: Book awards as a series of one-night stays.

If you think you want to stay at the InterContinental Fiji for five nights before March 31 during a two week period, but you’re not sure which five nights, book 14 one-night stays.

Booking 14 stays will take under 20 minutes, and you’ll have the flexibility later to cancel the nine you don’t want one at a time, leaving you the five consecutive nights you want. Then you can call the hotel to ask them to merge the five reservations or just show up and note to the front desk that all five are yours, and you don’t want to move rooms. They don’t want to move you either, since it increases their costs.

To book the 14 stays in this example, you would need 70,000 points, which leads to problem #5.

Problem #5: I don’t have any Priority Club points.

Solution: We can transfer in 5,000 Ultimate Rewards to have 5,000 Priority Club points. Once we have 5,000 Priority Club points, we can buy unlimited quantities for 0.7 cents each.

The first step if you don’t have 5,000 Priority Club points is to get them. Ultimate Rewards points transfer in at 1:1 ratio in about 14 hours in my experience. You can make the transfer at ultimaterewards.com by clicking the Priority Club Rewards link under the transfer points tab.

Then give your Priority Club account info and select the points to transfer in increments on 1,000.

You want to have 5,000 points after making the transfer. I feel bad moving Ultimate Rewards to Priority Club because Ultimate Rewards are worth almost three times as much as Priority Club points, but to be able to buy more Priority Club points for 0.7 cents, we need to have at least 5,000 Priority Club points.

The way to buy Priority Club points for 0.7 cents is to make a cash and points award booking then cancel it. Once you have a Priority Club account with 5,000 points, the next step is to book a 15,000 point award. Why? When booking a 15,000 point award, you are given the option to purchase the 10,000 point shortfall for $70, which is 0.7 cents per point. Here is such an award:

As you can see, this award costs 15,000 points or 5,000 and $70. Select 5,000 points and $70 and pay for the award. The confirmation screen makes it very clear that the $70 is going towards buying 10,000 points that would be immediately used to book the award.

After booking, immediately cancel the reservation online by following a link from the booking confirmation page. That brings you to this screen:

As you can see, my reservation has been cancelled. As you can also see in the top right, the points immediately credit back to my account. My account now has 15,000 points, 5,000 that I transferred from Ultimate Rewards and 10,000 that I just bought for $70 while making a dummy booking.

If you need more points–say you want to make 14 speculative one-night bookings–then you repeat this step. For instance, I recently increased my account balance from 5,000 to 45,000 in two dummy bookings. I just showed the first. In the second, I selected the same hotel on a three-night cash and points booking. That booking cost 15,000 points (my new balance) plus $210 to buy the other 30,000 points needed. Then I cancelled that booking, and I had 45,000 points from a 5,000 Ultimate Rewards transfer and $280 in cash.

If $280 sounds like a lot of cash, don’t forget that my 45,000 points is enough for nine nights in a hotel.

Caveats

You have to have 5,000 points in your account to buy points for 0.7 cents each. Buying points is a much better deal than transferring in your Ultimate Rewards that are worth way more than 0.7 cents each, but you may have to transfer in 5,000 Ultimate Rewards to start the point-buying madness.

Not all hotels are on the PointBreaks list. Not all nights are available as 5,000 point award nights at the hotels that are on the list. Check availability before buying points.

Make sure your account has 5,000 more points than you need for your speculative bookings. You always want a balance of 5,000 points at the end for your next round of buying points. It would be a shame to have to make another Ultimate Rewards transfer.

Example from Summer 2012

I scoured that summer’s PointBreaks list to see if any of my travel plans coincided with any of the hotels, and they did in one case: I would be in Krakow, Poland and the Holiday Inn Krakow City Centre was on the list.

I was in Krakow June 6 – 9, and I didn’t have a hotel booked. While the Krakow Holiday Inn was hardly the nicest property on the PointBreaks list, its cheapest room June 6 was 531 Polish Zloty, which was $153.

The first thing I did was search availability, and I found space June 6 and 8, but not June 7. I decided to book June 6 and 8, so I needed 10,000 Priority Club points.

I had zero Priority Club points in my account, so I transferred in 5,000 points from Ultimate Rewards. I bought 10,000 more points for $70 exactly how I outlined above leaving me with 15,000 points after I cancelled my dummy booking.

With my new points, I made two one-night bookings on June 6 and 8.

I noted the cancellation policy, which varies by hotel, in case I had to cancel. At the Holiday Inn Krakow, I just had to cancel by 4 PM the day of arrival.

I ended up very much enjoying the stay at the Holiday Inn Krakow, and I wrote about it in my Krakow, Poland Hotel Guide.

Booking two nights left me with 5,000 points in my Priority Club account, which set me up perfectly for the current list. I have just made five one-night bookings on this list after buying new points for 0.7 cents each because several of the hotels line up with my travel plans.

Recap

The new PointBreaks list is out from Priority Club. This is a list of hotels you can book for 5,000 points or $35 per night. The best way to take advantage of the list is to be active right now.

  1. Scour the list for hotels you may want to stay at. The list is organized by continent.
  2. Search for availability at those hotels for every possible night you might want to stay.
  3. Book now a series of one-night stays that cover the time periods when you may want to stay.
  4. Get the points you need for this by transferring in 5,000 Ultimate Rewards, then buying the rest for 0.7 cents.
  5. Note the cancellation deadline at each hotel. This varies.
  6. As your plans firm up, cancel the nights you don’t want before the deadline for a full refund of the points.
  7. Leave at least 5,000 points in your account to repeat this cycle on the next list.

I have booked a $153 hotel room for $35 using the techniques in this post. And there are much nicer, more expensive hotels on the list of PointBreaks hotels. There are Intercontinentals that go for over $400 per night that you can get for $35 per night using the technique outlined in this post. And with my advanced techniques for holding availability that you can later fit your needs, you can be a master at staying in great hotels around the world for $35.

Which hotel will you stay at for $35?

Follow me on Twitter or Facebook. Grab dinner with me in Tampa or Baltimore. (The LA dinner last weekend was a blast–thanks to everyone who came out.)

How to Make Entree Reservations on American Airlines

American Airlines has recently added the option to reserve your entree in advance when flying in business or first class from a select, but expanding, number of cities.

This is a cool improvement that should ensure you’re never without your first choice entree. (If this service is not available, remember the acronym FEBO. American caters from the Front on Even numbered flights and the Back on Odd. So you can choose your seat to maximize choices.)

Between 30 days and 24 hours before departure, you can reserve your entree. I have an upcoming free oneway in American first from Los Angeles to Dallas to Tampa, so I decided to pre-order my meal.

First, get to your reservations online. Since aa.com has recently gotten a facelift, the path is not how you remember. Click the Travel Information tab and My Trips.

From your hopefully long list of upcoming trips, select the one for which you want to choose your meal. Under the flights, you should see this box.

Click Choose Before You Fly. LAX to Dallas has the service available, but not Dallas to Tampa, so I only had one entree to select. (I selected the appropriate FEBO seat on Dallas to Tampa.)

My flight had two choices, only one of which I recognized as a word.

After looking up strata, I chose the oatmeal.

With my food selected, I tried to select food for my upcoming trip to Buenos Aires, which is less than 30 days away, but I am not being given the option yet even though it also includes an LAX to Dallas leg. I guess AA has a few kinks to work out.

New features like this are a positive step forward, and I hope all airlines match.

Confessions of a Hotel Insider Article is a Treasure Trove of Hotel Advice

Right before Christmas, The Week published an article odd in tone and subject matter. The story “Confessions of a hotel insider” and subtitled “If you want the best room, sparkling service, and free booze, just follow these rules” was an excerpt of a new book “Heads in Beds” by Jacob Tomsky, a career hotel employee.

The first few tips fall under the general idea of being polite to the person checking you in because they have a ton of control over whether you end up in a good room or a bad room. Great bad room example:

If I put you in room 1212 in New York City, your phone will not stop ringing with wrong numbers. Why? Well, a surprising number of guests never seem to learn that you have to dial 9 to make an outside call. So all day and, believe me, all night, idiots dispersed throughout the building will pick up their phones and try to straight dial a local number, starting with 1-212. Whatever they press after that matters not because they have already dialed room 1212, and 1212′s guest will constantly pick up the 3:00 a.m. call and hear the loud mashing of other numbers or some drunk guest saying, “Hello? Hello? Who is this?”

Being polite is pretty simple and comes down to treating the agent like a human, not talking on your cell phone during your check in, and not trying to be a big shot.

Then comes the juicy part of the story: Things Every Guest Must Know.

You never have to pay for using the minibar.
Minibar charges are, without question, the most disputed charges on any bill. Why? Because it’s done by people. The traditional minibar, before they invented the sensored variety, is checked (maybe) once a day by a slow-moving gentleman or lady pushing a cartful of snacks. Keystroke errors, delays in restocking, double stocking, and hundreds of other missteps make minibar charges the most voided item. Even before guests can manage to get through half of the “I never had these items” sentence, I have already removed the charges.

This tip is getting less useful all the time with the proliferation of electronic sensors, but last week at the Radisson Sydney our minibar was hand checked. This is also, of course, theft.

You don’t have to pay for the in-room movies either!
Here’s how, in three easy steps: 1. Watch and enjoy any movie. 2. Call down and say you accidentally clicked on it. Or it cut off in the middle. Or it froze near the end. Or it never even started. Would you like them to restart the movie for you? No thanks. You need to go to bed/leave now. Just remove the charge, please. 3. Order another movie.

This is probably theft too, but more like illegally downloading a movie then stealing a DVD.

The next tip is a way to beat the system that some might be comfortable with and some might think is over their personal line.

And you can easily avoid a same-day cancellation penalty.
This little move will not work with online prepaid reservations — only what we call “natural” reservations, booked through any channel as long as it’s not prepaid. Call the property directly and ask for the front desk. “Good evening, thank you for calling the front desk, my name is Doesn’t Matter, how can I assist you?”

“Excuse me, are you the manager?”

If the person says yes, hang up and call back. What we want here is certainly not the manager.

“No, I am not. Would you like to speak to the manager?”

“No, actually, I just have a quick request. I think you can help me. Well, I was supposed to fly in late tonight, but my 12-year-old daughter is sick — “

Let me stop you right there, dear guest. Sure, you need a reason, but what you don’t need is a 45-minute story. Try again.

“No, actually, I just have a quick request. I think you can help me. I’ve had a personal emergency and won’t be able to check in tonight. However, I have already rescheduled my meeting for next week. Do you think you could just shift tonight’s reservation to next Friday without a penalty?”

“Sure. Next Friday, the 24th, all set. Same confirmation number. See you then.”

“Thank you.”

Done. Now you have a reservation all set for next Friday! Why is that good? Well, tomorrow, whenever you get around to it, call the hotel back (this time no need to inquire about a manager), and just tell the front desk you want to cancel your reservation for next Friday, as you are well within your rights to do. No problem.

I’m a bit skeptical of this trick. If you ask “Are you the manager?” then continue when the person says “No,” you may set off alarm bells that make the person not very compliant.

And the last trick he lays out is the Twenty Dollar Trick. His wording is slightly different than the one I used successfully in Waikiki:

Finding your agent
What are we looking for in our agent? Someone who is efficient and not at all nervous, almost bored. If the agent is overly zealous or nervous, he or she might have just begun working at the property. Not only does the agent have to be comfortable playing the game; the agent must know the property and the system well enough to play it properly.

Tip up front: Let the agent know you are serious immediately. Here’s how I do it: I walk up, smile without showing teeth, give the agent my CC, drop a 20 on the desk, and say, “This is for you. Whatever you can do for me, I’d appreciate it.” Boom. If I am after something specific, I will include that as well: “This is for you. Whatever you can do for me, I’d appreciate a room upgrade, late checkout, wine, whatever.”

Finally, if you happen to have a successful experience, then make a point to memorize the agent’s name.

The article is interesting throughout if you can get over the over-the-top personality injection.

I won’t be using the tricks to get free movies and booze because I consider them theft. I will continue to use the Twenty Dollar Trick.

Hat Tip aotennis.blogspot.com

PS- Gary Leff mentioned the author and book in yesterday’s post about his experiences with the $20 trip. He pointed to a review of the book, which this article excerpts, by Very Good Points.

MileValue Guide to Dirt Cheap Domestic Flights in New Zealand

I’ve taken three domestic flights in New Zealand, so I’ll write the guide I wished I’d read before starting the trip on how to book dirt cheap domestic flights in New Zealand.

Auckland to Wellington to Queenstown to Auckland

Distances in New Zealand aren’t huge, but on a week and a half trip I don’t want to spend five plus hours on the roads to move between cities.

How to Find Cheap Flights

There are two domestic carriers in New Zealand, Air New Zealand and Jetstar.

Air New Zealand is a Star Alliance member and a full-service operator. I flew Air New Zealand from Queenstown to Auckland on an all-economy A320. They served a free snack–yummy cookie–and free drinks.

Jetstar is a low-cost subsidiary of Qantas, Australia’s flag carrier. Qantas is a member of oneworld, but you can only redeem American Airlines miles and British Airways Avios on Jetstar flights with a Qantas flight number starting in QF. This excludes many domestic New Zealand flights, which only have a flight number starting in JQ. Jetstar charges for snacks and all drinks.

I don’t recommend using miles on domestic flights within New Zealand.* United charges 17,500 miles in economy and 25,000 in business each way. At my valuation of United miles, this would never make sense as a good redemption because one way flights within New Zealand should never top $316.75 (17,500 * 1.81 cents).

Instead, you will want to pay cash for your intra-New Zealand flights. The first place to check flight prices is kayak.com. Let’s look up a sample Queenstown to Auckland itinerary for next week with one day of flexibility in each direction.

The results show that the cheapest itinerary is $131 on Jetstar with a stop in Wellington. The cheapest nonstop is a $193 on Air New Zealand.

Let’s double check these results at jetstar.com and airnewzealand.co.nz to see if they match up. In my searches, I often found that the airlines’ sites and kayak.com offered different prices, with neither consistently lower, so I check all three sites.

Jetstar shows a month of results to show you the cheapest days.

Jetstar shows only the higher priced direct flights it offers. It doesn’t include the connecting itineraries shown on Kayak.

Both Jetstar and Air New Zealand will be showing prices in New Zealand Dollars. Kayak shows prices in US Dollars to me since I’ve asked it to. Confusingly USD and NZD use “$” as their symbol . But the 219 NZD flight would cost $184.57 USD.

Air New Zealand’s site is also showing prices below Kayak’s price.

199 NZD is $167.72, which is cheaper than the listed direct flights on Kayak.

So right now, the cheapest direct flight we’ve found is $168 from Air New Zealand’s site and $131 for a one-stop itinerary through Kayak. The one-stop through Kayak is a five hour itinerary, so I wouldn’t book it, and I’d lean toward the direct for $168.

We can do better.

Air New Zealand has a standby program called Grab a Seat that is very easy to use and can result in significant savings.

Update: The website says the Grab a Seat program will end May 6, 2013. Bummer.

Go to the Grab a Seat standby page (for ones other than Queenstown, select your departure from the dropdown.) The first thing you’ll see there is a list of the day’s flights that you can try to fly standby on. The list will not necessarily include all the Air New Zealand flights that day, just the ones with some space on them. The list is updated frequently–hourly?

Grab a Seat fares must be purchased at the airport at least 60 minutes prior to departure. Then provided there is still space on the flight 30 minutes before take off, you can fly for super low prices, 69 NZD for domestic flights except 89 NZD between Auckland and Dunedin or Queenstown.

Grab a Seat fares are only open to members of Air New Zealand’s loyalty club Airpoints. Air New Zealand normally charges 50 NZD to join Airpoints, but instead of typing in your credit card details, type in the promo code JOINAP to join for free. Join today while that code still works.

On the day I flew from Queenstown to Auckland, I monitored the fare for a week and it never dipped below 239 NZD, but I monitored the Grab a Seat page daily too, and there were always at least four Auckland flights listed as eligible, so I decided to try Grab a Seat.

I woke up at 10 AM and saw the next Grab a Seat-eligible flight to Auckland was at 12:30 PM, so I’d need to purchase my ticket by 11:30 AM. I got to the airport at 11:25 AM and found the Grab a Seat counter, which was opposite the check in counters and clearly marked by a large sign.

The agent at the standby desk was occupied with another person, but there was a phone on the desk to call in. I had only three minutes until the one-hour cut off, so I picked it up, and it started to dial automatically.

Standby Phone

The agent who answered clearly handled a lot of standby passengers and knew exactly what to do. Within minutes, she had me on the standby list for the 12:30 PM flight to Auckland and had charged my credit card 89 NZD (~$74). She told me to check in 30 minutes before for my boarding pass. She also explained that if I didn’t get on the first flight, I could try to get on the next flight without having to call back. Or that I could ask for a refund of the purchase.

With 30 minutes to go, I went to an electronic kiosk. After typing in the confirmation code the phone agent gave me, the computer said it couldn’t check me in, and gave me a card to give to a human agent. I took it to the standby desk, and she printed me a boarding pass with no seat assignment. I was told to go to the gate and give it to the gate agent.

The gate agent took my boarding pass and put it in a pile with the other standby flyers. Boarding began 25 minutes before take off. At 15 minutes before take off, almost all the passengers were boarded, and the agent began to work through the standby list. There were seven of us. I’m not sure how we were ordered–by when we got on the list, by when we got to the gate–but in this case there was a seat for everyone. The agent would cross out SBY on our boarding pass, write a seat number, and hand it back.

I got on the plane in a window exit row seat and five minutes later, we were pushing back. It was a stress free way to spend $74 instead of $168 on the ticket!

Other’s Experiences

My friend from New Zealand who told me about Grab a Seat relayed the following about her experiences:

“Grabaseat Standby is a gem, I did it yesterday and got on the first flight out 45 minutes after I arrived at the airport for [NZD] 150 less than if I’d bought the ticket online. I’ve never not got on the next flight leaving to my destination actually, nor has anyone else I know. Just point out that relying on it might be unwise if you were traveling with a larger party on a more regional routing that used small planes.”

Recommended Strategy

If you know you need to fly a certain day:

Check the ticket prices on Kayak, Jetstar, and Air New Zealand. If they are close to the price of a standby seat, purchase the ticket. How much of a premium you’re willing to pay to guarantee yourself a seat depends on a few things.

  1. How much you need to get somewhere at a certain time.
  2. How expensive the back up plan is.
  3. How you handle stress and uncertainty.

I needed to get from Queenstown to Auckland any time Friday or early Saturday, so I knew I’d have about eight flights to try to get on. And if I failed, I could buy a ticket for under $300. I know I can handle the uncertainty of being at the airport and not knowing until the last minute whether I’m on the flight or have to wait another 90 minutes without stressing out too much. Plus I had a good book.

For that reason, I was more than happy to standby for a price of $74 instead of paying $168 for a guaranteed seat.

But for my other two domestic flights from Auckland to Wellington and Wellington to Queenstown, I purchased them in advance.

These would have 69 NZD each or $57 to standby, so a $6 and $32 premium seemed like no brainers, so I could be certain how much time I’d have in Wellington and when I’d get to Queenstown.

If you don’t know when or where you want to fly:

Standby fares are for you! Not only are they cheap, but they give you flexibility. If you book your domestic New Zealand fares months before your trip and then you realize Queenstown is incredible and you want to stay longer, you’re in for some nasty change fees or wasted money. Or if you get to New Zealand and find out you should go to Wellington instead of Christchurch, you don’t have to book a new ticket, just show up at the airport.

For people with uncertain travel plans, Grab a Seat fares are incredible.

Recap

I don’t recommend using miles or points for domestic flights in New Zealand.* There are two domestic carriers in New Zealand. Make sure to check both their sites and kayak.com for the cheapest fare on your dates and route.

Then compare that price to the Grab a Seat standby fare on the route. If your plans are flexible, and you are willing to take a chance, Grab a Seat might be the best deal for you.

No matter what method you use to get your tickets within New Zealand or in any other country, make sure you use a credit card that charges zero foreign transaction fees like the Chase Sapphire Preferred, Chase Ink Bold, or Chase Ink Plus. I investigated my Chase Ink Plus and found it got a phenomenal exchange rate in New Zealand.

* None of the preceding means not to add intra-New Zealand flights to international awards. For instance LAX-AKL-ZQN would be the same miles as LAX-AKL, so of course you should add AKL-ZQN to the award if it helps your travel plans. This post is only about moving around New Zealand once you’re there.

How to Be Approved for a Business Card

Applying for business credit and charge cards is a great way to earn more miles and points than you already do, but many people don’t apply for business cards because they incorrectly believe they don’t qualify.

Applying for business credit and charge cards is a great way to earn more miles and points than you already do, but many people don’t apply for business cards because they incorrectly believe they don’t qualify.

Do you qualify for a business card?

Myth #1: A business must have employees.

Your business can be a sole proprietorship, meaning only you work on the business. That’s how MileValue started, just me, and I have received several business cards for MileValue.

Myth #2: A business must be profitable.

Businesses are set up to earn profit, but they aren’t profitable all the time. One time when almost no business is profitable is when it is just starting. That’s a time when you have to put money into the business before you can start making money from it.

A new business–even if it’s not making money yet–is still a business, and you can still get a business card.

Examples of Businesses You May Currently Be Running

Most people reading this site probably make most of their income from a job working for someone else, so they may not consider their side money-making activities as a business. But those side activities could very well be businesses. Activities like:

  • Seller on eBay
  • Seller on Amazon
  • Seller on Etsy
  • Seller at consignment shops
  • Seller at yard sales
  • Seller of baked goods
  • Seller of souvenirs from your trips abroad
  • Blogger
  • Seller and collector of coins, stamps, or coins

(Hat tip to Daraius for some of these)

If you are currently involved in one of these activities or something similar, you may find a business card helpful for running your nascent business. After all, business cards are a convenient way to track all the expenses of the business in one place, making it easy to compare that to your revenues to see whether the business is profitable.

Getting a Business Card is as easy as 1-2-3.

  1. Select the right business card for you.
  2. Apply for the business card online.
  3. Call Chase to answer a few questions.

1. Select the right business card for you.

The big things to consider are an appealing sign up bonus, good ongoing rewards for spending (think: category bonuses), and the ease of using the rewards.

2. Apply for the business card.

Fill out the form about your business truthfully.

3. Call the issuing bank to answer a few questions. As soon as I fill out the application, I call the banks’ business reconsideration lines. My business applications never seem to get approved instantly online, but a five-minute call, and I’m in business.

When the agent answers, I say, “Hi! I just applied for the [card.] I wanted to call and see if you needed any more information.”

At this point, the agent will find the application and ask you a few questions about your business relating to what it is; how long you’ve run it; and what its revenues, profits, and costs are. Answer these questions truthfully and politely, and you should have a decision within a few minutes.

If the rep asks why you want the card, you should answer honestly about your reasons, which probably have to do with tracking expenses and earning rewards for business activities.

If you have a relationship with the bank, you may want to highlight it on the call. Having a checking count or mortgage with the bank may make them more likely to approve you since they want to continue their relationship with you.

If you don’t think the call is going well, Daraius recommends politely hanging up and calling back. I’ve never had to do that, but it does bring up the point that nothing limits you to one call to the reconsideration line.

Here are the numbers I use:

American Express 866-314-0237
Barclay’s 866-408-4064
Chase 800-453-9719Citi 800-695-5171
US Bank 800-947-1444

Recap

Many people have a small business even if it’s not their sole source of income. If you’d like a credit card to help manage that business and earn more miles and points, you may want to apply for  business cards.

Applying for a business card is a simple, three-step process. Pick the right card, apply for that card online, and call the bank to seal the deal.

How I Pick a Hostel

Picking a hostel is a crucial part of my trips. Before I talk about how I pick one, let me give a quick advertisement for hostels.

Hostels are not just for young people.

Hostels are great for:

  • solo travelers of any age
  • budget travelers of any age
  • outgoing travelers of any age

My hostel in Queenstown had families with young children, a few solo travelers in their sixties, and everyone in between.

One common misconception is that hostels equal dorms. Most hostels house most guests in dorms, but there are usually private rooms too, often with private bathrooms. These rooms are more expensive and almost as much as getting a cheap hotel or motel room, but they might be preferable to cheap hotels.

If you are traveling alone, I recommend a hostel to meet new people. (Tips on that tomorrow.) Traveling alone is lonely if you don’t have activity partners, and hostels are the place to find them.

So even if you’ve got the money (or points!) for hotels, if you’re traveling alone–which I recommend for the experience of accomplishing something on your own and to sate a travel appetite bigger than that of your friends–I recommend staying at least part of the trip in hostels. Hotels are nicer. And having your own space to relax and unwind is something hard to come by at hostels. But meeting people at hotels is almost impossible.

You’re in. I’ve convinced you to stay at a hostel. How do you pick the right one?

This is easy. The best source is word-of-mouth.

If anyone you know has traveled where you’re going in the last year, ask for his hostel recommendation. Ask specific questions about the things important to you related to cleanliness, presence of a free kitchen, ease of meeting new people, whether there’s an attached bar, alcohol policy, or anything important to you.

You don’t just have to rely on people you know. My last hostel in Queenstown was recommended to me by a person I met at the airport bus stop. He said he’d been staying at a hostel for a few days, and it sounded pretty good, so I changed my plans and stayed there at his recommendation. Fresh, first-hand information got me into a great hostel.

The second best source is online reviews. I use hostelworld.com, which is the largest hostel site as far as I know. Here are the search results for one night in Sydney, quite an expensive city for hostels.

The first thing I do is change the dropdown to Overall Rating. Now we’ve got a look at the best-loved hostels according to hostelworld.com users.

Now the results look like this.

I pretty much ignore the exact rating percentages at this point. Everything near the top of the list is well-liked, so I have to find the right one for me. My own preference is for a packed hostel, a good location, free wifi, a late check-out, any cool extras, and in this case I have a one-night stay, so the first two listed are out because of their stay minimums.

I’ll open up the pages of several hostels on the list, and read the Facilities section of the Info page and the Reviews.

The facilities here note a kitchen and free wifi. Score! Breakfast is included, but I never take advantage of that.

Then I’ll check some of the reviews, which will give me clues about how fun it is and whether the location is good.

These reviews give a lot of pertinent info: no A/C, kitchen open until 10 PM, close to bars but not the city, can bring your own alcohol.

Usually searching a few well-rated hostels will result in my being undecided between several choices. In that case, I use my special tie breaker.

Remember the front page where the hostels were listed by which was top rated? There was an even more important detail to me there: the number of ratings.

The hostel with the most ratings is probably the biggest, and for my preferences bigger is better. At the biggest hostels, I have the best chance to meet cool people.

If you prefer quieter hostels, you should choose the hostel with the fewest ratings when in doubt between a few.

Guide Books

I think the worst reference for hostels is guide books. They are outdated when they are released, and they are path dependent. If the last edition reviewed a hostel, this one probably will too even if newer, cooler ones go unreviewed. Word of mouth and Hostel World beat guide books for hostel reviews.

Recap

Hostels are a great place to stay for travelers of all ages who want to meet new people and save money. The best place to get info on the right hostel for you is from someone else’s mouth. The second best place is hostelworld.com. The worst place is a guidebook.