Aussie AAdvantage Office No Longer Seeing Etihad Award Space

It looks as though the longstanding workaround to booking American Airlines awards flying Etihad--calling the Australia/New Zealand reservations office--is no longer a workaround. I hope this isn't the case, as redeeming AAdvantage miles to book premium Etihad cabins to the Middle East and on to the Indian Sub-continent region is/was one of the best uses of AAdvantage miles.
Background
Booking Etihad premium cabin award space with American Airlines miles has always been a bit tricky.