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Here is just how easy and how essential it is to search for awards segment-by-segment.

My friend is visiting me in Belgrade, Serbia and wants to fly home to Los Angeles next week, so we were searching for an award for him with United miles, which are definitely the best miles between the United States and Europe.

Screen Shot 2015-07-24 at 5.46.40 PM

Unfortunately the only awards available are in Business Class, and he has more time than money or miles.Screen Shot 2015-07-24 at 5.46.58 PM

I’d personally fly this award in flat bed Business Class for 57,500 United miles + $78. (I would get out of the $75 close in ticketing fee with this trick.)Screen Shot 2015-07-24 at 5.47.14 PM

But he needed an economy award, so we moved onto segment-by-segment searching. The idea is that there are legal itineraries you can book that don’t show up with a simple search because they have too many segments or too long of layovers (often overnight) for the computer to catch.

You can literally search one segment at a time, starting with potential transatlantic route. I didn’t do that. I just searched from Belgrade to United’s hubs in the Eastern United States. I started with Newark.

I found an economy award to Newark, but the next Saver economy award space from Newark to Los Angeles was the next morning.Screen Shot 2015-07-24 at 5.47.37 PM Screen Shot 2015-07-24 at 5.48.00 PM Screen Shot 2015-07-24 at 5.48.42 PM

Those four segments are a legal award that would cost 30,000 United miles plus taxes, but I wanted to see if we could get him a more convenient itinerary.

I searched Belgrade to Washington-Dulles. I found this itinerary…Screen Shot 2015-07-24 at 5.49.22 PM

…and six hours later there is space from Dulles to Los Angeles.Screen Shot 2015-07-24 at 5.49.56 PM

This isn’t the best itinerary ever, since there are two layovers of 10 total hours, but it is legal, it costs 30,000 United miles, and it avoids an overnight in transit. For my friend, it is a win!

Booking Segment-by-Segment Awards

To book segment-by-segment awards, note the date, cabin, and flight number of each segment. Call the airline whose miles you want to use, and feed the agent that information.

In this case, to save the $25 phone fee and $75 close in fee, we’ll do something a little different. We’ll book a random Belgrade to Los Angeles itinerary for far in the future. Something like this:

Screen Shot 2015-07-24 at 6.43.54 PM

Then we’ll immediately call in, and say “Hey I just booked an award an hour ago, and I want to change the date.”

Changes or cancellations are free within 24 hours.

Then we’ll read out the date, cabin, and flight number of the flights we want.  There is no phone fee with this method. Very probably the agent will forget to add the $75 close in fee.

Bottom Line

Just because your simple search shows no award space doesn’t mean there is no award space. Try segment-by-segment searching.


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