A few months ago, Bill wrote a great piece titled Beware Phantom Award Availability at United.com. It’s true that United.com occasionally lists Saver award space that just doesn’t exist and that you can’t book online or by phone.
I’ve just come across the opposite: phantom non-award space. United.com is showing no availability in business class on the Ethiopian 787 Dreamliner from Toronto to Addis Ababa when such space is in fact bookable with United miles by phone.
This is huge news because this is a solid product (angled lie flat bed on a 787) to Africa with award space this summer that most people don’t know about. That means you can get the award space for yourself if you follow a few simple steps.
I’ll discuss my findings and how you can get this secret award space after the jump.